Introduction
Welcome to Mennmai ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website [Insert Website URL] and the purchase/reservation of our products.
By using this Website, you agree to follow all the terms listed here, along with our Privacy Policy and other relevant policies found throughout the site (collectively referred to as “Policies”). If you do not agree to any of these, please do not use the Website.
We may update these Terms from time to time without prior notice. Continued use of the site implies acceptance of the revised Terms.
The Reservation Model (Pre-Order)
Reservation Fee: By paying the ₹99 reservation fee, you are securing a priority spot to receive our "Personalized Color Match Kit."
Redemption: This ₹99 fee is fully redeemable as a discount code against the final purchase of the full-size product or the kit once it is ready for shipping.
Timeline: While we aim to ship kits by [Insert Month/Year], estimated shipping dates are subject to change. We will keep you updated via email.
Refund Policy: The ₹99 reservation fee is refundable only if we fail to launch but it is fully redeemable against the final purchase of the full-size product or the kit once it is ready for shipping.
Cosmetic Products & Safety Disclaimer
Not Medical Advice: Our products and the content on our website (including the "Science" section) are for cosmetic and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease.
Patch Test: We strongly recommend performing a "patch test" on a small area of skin (e.g., behind the ear) 24 hours before full application to check for any allergic reactions.
We do our best to ensure product quality, but everyone’s skin is different. We cannot guarantee that every product will suit you. Please review ingredient lists before using any product. We are not liable for allergic reactions or side effects resulting from product use.
To the fullest extent allowed by law, we are not responsible for:
Product sensitivity or skin issues;
Website access delays or errors;
Payment or order errors;
Third-party website content;
Technical malfunctions, viruses, or data loss.
Product & Pricing
We aim to be accurate, but sometimes errors in descriptions, pricing, or product availability may occur. If we find an error, we reserve the right to cancel or update your order—even after payment has been made. If an order is cancelled post-payment, we will refund the full amount.
Prices and availability may change without notice. We may discontinue products or services at our discretion.
We accept the following mode of payments:
Credit/Debit Cards
Net Banking
UPI
Gift Cards
The Questionnaire & Color Matching
Accuracy: Our "Personalized Color Match" is based on the information and photos you provide in the questionnaire. We strive for high accuracy, but we cannot guarantee a 100% match due to screen resolution differences and lighting variations in submitted photos.
User Responsibility: You agree to provide accurate, current, and true information during the sign-up process.
Site Access & Security
You’re granted a limited, non-transferable right to access and use the Website for personal, non-commercial purposes. We may restrict or block access if these Terms are violated. Attempting to hack, interfere with, or misuse the Website is strictly prohibited and may result in legal action.
Third Party Links
Our Website may include links to external websites. We’re not responsible for their content, privacy policies, or services. Use them at your own risk.
Termination
You or the Company may terminate these Terms at any time. If you terminate, you must stop using the Website. We may deny you access without notice if we suspect a violation. Termination does not affect obligations for orders already placed.
Indemnity
You agree to defend, indemnify and hold KemFi Cosmetics harmless against any claims or losses arising from your misuse of the Website, breach of Terms, or violation of rights.
Disputes & Governing Law
All disputes will be handled under Indian law, with arbitration held in Chennai, Tamil Nadu, in accordance with the Arbitration and Conciliation Act, 1996. For any legal action, jurisdiction will lie in the courts of Chennai.
Electronic Communication
By using our Website, you agree to receive updates, notices, and other communications from us electronically—whether via email or posted on the Website.
Limitation of Liability
To the fullest extent permitted by law, Mennmai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our total liability to you for any claim is limited to the amount you paid us (₹99).
Intellectual Property
All content on this website—including the formulation science descriptions, text, graphics, logos, images, and software—is the property of Mennmai and is protected by Indian copyright laws. You may not reproduce or use our content without express written permission.
Fine Print